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Dear customers and partners

We wish to ensure, that everyone stays informed about the development at this time of Corona / COVID–19 challenges.

We are all well and work at full speed – just in a different set-up!

Therefore, we would like to ask you – our customers and partners – for your help to keep up this positive status.

Most importantly by taking really good care of yourselves, your employees and your businesses, but also by keep using Idealcombi products for your projects.

 

As important as you are to us, we are aware that we are also an important part of your supply chain.

Therefore, we will keep you updated with live status updates from our factory and production on our website.

 

Below is the current status from our production-facility in Denmark:

 

Factory and Production

In the factory we have taken the necessary precautions, and are happy to announce that none of our employees have had the Corona virus, and the production is still at full capacity so our windows can reach our customers.

We are in constant contact with all our primary suppliers for their status and expectations for the coming weeks. Everyone reports that production and deliveries are maintained – thus the supply chain for our factories in Denmark remains intact.

 

Delivery

Delivery takes place according to plan

 

Administration and sales

At our offices, estimating and order processing are handled as usual for all our customers.
Thus, there is full activity at the sales offices with enquiry and order entry!

A large part of our sales team works from home and we have allowed for flexible working hours, but we are ready to process your enquiries and we will follow up and provide advice on the quotations until order placement.

Service and after sales remain intact and work on as usual.

 

Meetings

We have Skype meetings with many customers, as face to face customer and construction site meetings are canceled – within or outside our organisation.

 

Showrooms

Unfortunately, our showrooms are closed to the public until further notice, but visit us at www.idealcombi.com.

We are pleased that despite the difficult situation, we can maintain the usual service for our customers in sales, administration, as well as production.

 

With best regards

James Hutchins
UK General Manager

 

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