Important information when reporting issues
When you complete Idealcombi’s service form, we will need production and order data on the element in question. All information is available on the individual element.
A) If the element is delivered without glazing, the information is available on a lable on the rebate of the sill. In this case we will need:
- Order number
- Position number
- Production number
B) If the element is delivered with glazing, all information will be printed on the spacer profile between the two glass layers. In this case we will need:
- Order number
- Position number
- Series and POL number
